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Privacy Policy

Welcome to MedRex EMR. We value the privacy of our enterprise clients and their users, and we are committed to protecting personal and organizational information. This Privacy Policy explains how we collect, use, disclose, and safeguard information when your organization uses our mobile application. By using the app, your organization agrees to the terms of this Privacy Policy.

1. Information We Collect

1.1 Personal and Organizational Data

When using our app, we may collect personal and organizational information provided by your enterprise, such as:

  • User names
  • Email addresses
  • Contact information
  • Employee ID numbers
  • Medical history and health information
  • Organizational details

1.2 Usage Data

We may also collect information about the usage of the app, including:

  • Device information (e.g., device model, operating system)
  • Log data (e.g., IP address, access times, pages viewed)
  • Location data (if granted permission)

2. How We Use Your Information

We use the information we collect for various purposes, including:

  • To provide and maintain our app
  • To notify users about changes to our app
  • To allow users to participate in interactive features of our app
  • To provide customer support
  • To gather analysis or valuable information to improve our app
  • To monitor the usage of our app
  • To detect, prevent, and address technical issues
  • To ensure compliance with enterprise policies and regulations

3. Sharing Your Information

We do not share personal or organizational information with third parties except as described in this Privacy Policy:

  • With the consent of the enterprise client
  • With service providers who perform services on our behalf
  • To comply with legal obligations
  • To protect and defend our rights and property

4. Data Security

We use administrative, technical, and physical security measures to help protect personal and organizational information. While we have taken reasonable steps to secure the information provided to us, please be aware that despite our efforts, no security measures are perfect or impenetrable.

5. Data Retention

We will retain personal and organizational information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, comply with our legal obligations, resolve disputes, and enforce our policies.

6. Enterprise Client Responsibilities

Enterprise clients are responsible for ensuring that their users are informed about this Privacy Policy and have consented to the collection and use of their information as described herein.

7. Your Data Protection Rights

Depending on the jurisdiction, enterprise clients and their users may have the following rights regarding their information:

  • The right to access
  • The right to rectification
  • The right to erasure
  • The right to restrict processing
  • The right to data portability
  • The right to object

To exercise any of these rights, please contact us at [contact email].

8. Children's Privacy

Our app is not intended for use by individuals under the age of 18. We do not knowingly collect personally identifiable information from individuals under 18. If you are aware that personal information has been provided to us by someone under 18, please contact us.

9. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify enterprise clients of any changes by posting the new Privacy Policy on this page. Enterprise clients are advised to review this Privacy Policy periodically for any changes.

10. Contact Us

If you have any questions about this Privacy Policy, please contact us at:

  • Email: info@eandisoftware.com